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Delivery Information

Your Package

Packages are generally dispatched within 2 days after receipt of payment and are shipped via courier service of our choice.

To try and make our charges transparent and simple - we have a standard postage and packing charge of $6 for all packages.

All orders placed must be in multiple of 6 boxes e.g 6, 12, 18 (you can mix and match any product).

Boxes are amply sized and your items are well-protected.


FREE Postage

When you spend more than $49 you will automatically receive free postage on your order.


Returns

If your item is damaged upon receipt, please use the contact us page to let us know and we will arrange replacement goods to be sent out to you.  Unfortunately, we cannot offer refunds or exchanges if you do not like the flavor of our products. If you have been using a particular coffee variety for an extended time it can take a while to become accustomed to a new coffee blend. For this reason we like to suggest having several coffees before determining the coffee is ‘not for you’. Also, please remember that the intensity and sweetness of our beverages can be drastically altered by the amount of milk used in the preparation, so please prepare as per recommended on our packaging.


We notice that you are visiting our US website although it appears you are from a different country.

Please note, you can only purchase for a delivery address within your selected country.

Please select your location to continue: If your country is not listed, please select your closest country to enquire about international shipping.