Packages are generally dispatched within 2 days after receipt of payment and are shipped via courier service of our choice.
To try and make our charges transparent and simple - we have a standard postage and packing charge of $6 for all packages.
All orders placed must be in multiple of 6 boxes e.g 6, 12, 18 (you can mix and match any product).
Boxes are amply sized and your items are well-protected.
When you spend more than $49 you will automatically receive free postage on your order.
your item is damaged upon receipt, please use the contact us page to let us
know and we will arrange replacement goods to be sent out to you.
Unfortunately, we cannot offer refunds or exchanges if you do not like
the flavor of our products. If you have been using a particular coffee variety
for an extended time it can take a while to become accustomed to a new coffee
blend. For this reason we like to suggest having several coffees before
determining the coffee is ‘not for you’. Also, please remember that the
intensity and sweetness of our beverages can be drastically altered by the
amount of milk used in the preparation, so please prepare as per recommended on